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Privacy Policy

Introduction

Welcome to CraftsBo. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.


Information We Collect

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect the following information:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely through our payment providers)
  • Order details
  • IP address
  • Browser and device information

How We Use Your Information

Your information is used to:

  • Process and fulfill your orders
  • Prepare products for shipment
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and unauthorized activity
  • Comply with applicable legal obligations

Order Fulfillment

We use the information you provide solely to process your order, prepare your products, and arrange delivery to the shipping address you provide.

Your personal information is used only when necessary to complete your purchase and provide the services requested.


Payment Security

Your payment security is important to us.

We do not store your credit card or payment information. All payments are securely processed through trusted payment providers using industry-standard encryption and security measures.


Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, enhance website performance, and analyze visitor activity.

You may disable cookies through your browser settings; however, some website features may not function properly.


Third-Party Services

To operate our website efficiently, we may use trusted third-party services for payment processing, website analytics, advertising, email communication, and other essential business operations.

These providers process information only as necessary to perform their services and maintain their own privacy policies.


Data Retention

We retain your personal information only for as long as necessary to fulfill your orders, provide customer support, comply with legal obligations, resolve disputes, and maintain our business records.


Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Request corrections to your information
  • Request deletion of your personal data
  • Withdraw your consent where applicable

To exercise any of these rights, please contact us using the information provided on our website.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be published on this page with the revised effective date.


Contact Us

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us through the contact information available on our website.